OAMP
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OAMP, traditionally OAM&P, stands for Operations, Administration, Maintenance, and Provisioning. The term is used to describe the collection of disciplines generally, as well as whatever specific software package(s) a given company uses to track these things.
Though the term, and the concept, originated in the wired telephony world, the discipline (if not the term) has expanded to other spheres in which the same sorts of work are done, including cable television and many aspects of Internet service and network operation.
The Sectors
Operations encompass automatic monitoring of environment, detecting and determining faults and alerting admins. Administration typically involves collecting performance stats, accounting data for the purpose of billing, capacity planning using Usage data and maintaining system reliability. It can also involve maintaining the service databases which are used to determine periodic billing.
Maintenance involves upgrades, fixes, new feature ennoblement, backup and restore and monitoring the media health. The major task is Diagnostics and troubleshooting. Provisioning is the setting up of the User accounts, devices and services.
See FCAPS for more details; it is a terminology that is more popular than OAMP in non-telecom environs. Although they both target the same set of market, OAMP covers much more than the 5 specific areas targeted by FCAPS.