360-degree feedback
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In human resources, 360-degree feedback is employee development feedback that comes from all around the employee. The feedback would come from subordinates, peers and superordinates in the organizational hierarchy, as well as a self-assessment. ("360" refers to the 360 degrees in a circle.)
Also known as multi-rater feedback.
Compare to upward feedback where managers are given feedback by their direct reports.
The results from 360-degree feedback are often used by the person receiving the feedback to plan their training and development.
External resources
- Improving Performance with Feedback, Rewards, and Positive Reinforcement (doc file) (http://www.bus.ucf.edu/uhl-bien/man4240/Fall%202003/Chap8.doc)
- Using 360-Degree Feedback in a Talent Management System (pdf file) (http://www.right.com/global/includes/pdfs/Using%20360-Degree%20Feedback.pdf)